Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
8.6
Location
8.8
Service
6.4
Dining
8.2
Guest reviews
6.0/10
based on 5 reviews
8.9
8.9/10 based on 55 reviews
Oliver
United Kingdom,
January
2025
5.2/10
My stay at Levan Hotel was quite enjoyable with a few notable ups and downs. The location was perfect, just a short walk to the beach, and the room was spacious and clean. however, I experienced a frustrating check-in process. The rooftop breakfast had a nice variety of dishes, which I appreciated, though I didn't take advantage of it fully.
Rooms
10.0
I stayed in a spacious Superior Double Room that was recently renovated. The amenities were on par with higher-tier hotels, including a nice seating area and dressing vanity. The cleanliness was excellent, and I enjoyed the complimentary snacks and water.
Service
5.0
While some staff members spoke English well and were friendly, I had a disappointing experience at check-in when the room issue arose. Though they eventually resolved the air conditioning remote issue, the lack of prompt assistance initially was frustrating.
Location
10.0
The hotel's prime location really made my stay enjoyable. It was just a 5-10 minute walk to the beach, which was perfect for my plans. There's also convenient access to a free city bus and various taxis nearby.
Dining
8.0
Breakfast at the rooftop cafe was good, with a mix of traditional Vietnamese dishes and some Western options. Although I didn't fully utilize the buffet, it seemed like a pleasant setting with nice views.
Facilities
8.0
The hotel offered several facilities including car hire and laundry services, which added convenience to my stay. I appreciated having these options available to enhance my experience.
Jade
United Kingdom,
December
2024
7.4/10
I had a mixed experience at Levan Hotel. While the location was fantastic, just a short walk from the beach, I encountered issues with the check-in process and some service hiccups. On the plus side, my superior double room was spacious and comfortable, making my stay enjoyable overall. 🌊✨
Rooms
9.0
The superior double room was large and renovated, featuring a nice seating area and a dressing vanity. I appreciated the complimentary snacks and water as well.
Service
6.0
The check-in process was quite chaotic, and I faced difficulties with the air conditioning remote. However, the staff was generally friendly and understood English well.
Location
10.0
The hotel is conveniently located on the main street, just a 5-10 minute walk from the beach, making it easy to explore the area.
Dining
8.0
Breakfast is served on the rooftop, offering a variety of Vietnamese dishes. I didn't try it, but it seemed like a beautiful spot with a nice view.
Facilities
8.0
The hotel provides various services like car hire and airport shuttles, which added convenience to my stay.
Evelyn
United Kingdom,
December
2024
7.4/10
I had a mostly enjoyable stay at Levan Hotel, thanks to its clean and spacious rooms and a friendly staff that made me feel welcome. However, the check-in experience was frustrating, as there was confusion regarding my room reservation. Overall, I appreciated the amenities and location, but the service could use some improvement.
Rooms
8.0
My room was spacious and equipped with nice amenities, including a large seating area. I particularly liked the complimentary snacks and water provided.
Service
6.0
While the staff was friendly and tried their best, the check-in chaos marred my experience. The language barrier was noticeable but didn’t detract too much from their eagerness to help.
Location
9.0
The hotel is conveniently located just a short walk from the beach, making it easy to enjoy the area. Plus, there are free city buses available right outside.
Dining
8.0
I enjoyed breakfast at the rooftop café, which offered a nice variety of both Vietnamese and Western dishes, all in a lovely setting.
Facilities
8.0
The amenities such as the pool and housekeeping services were great, ensuring a comfortable stay during my visit.
John
United Kingdom,
October
2024
5.2/10
My stay at Levan Hotel in Phu Quoc had its ups and downs. On the positive side, the hotel was immaculate and had a lovely rooftop breakfast area with various Vietnamese options. However, my check-in experience was frustrating, and I faced issues with the air conditioning remote. Ultimately, I left a day early despite paying for three nights.
Rooms
6.0
I found the room spacious and well-appointed, equipped with amenities like a dressing vanity and seating area. The cleanliness was commendable, but some issues arose with the air conditioning remote, which I had to fix myself.
Service
5.0
The staff was generally warm and helpful, though my check-in was poorly managed, leading to a frustrating situation that involved waiting and miscommunication about my room booking.
Location
7.0
The hotel is conveniently located on the main street, making it easy to access various spots. However, it's about a 5-10 minute walk to the beach, which could be a downside for beach lovers.
Dining
8.0
Breakfast at the rooftop was a highlight. I enjoyed the variety of Vietnamese dishes available alongside some western options. It was a great way to start the day.
Facilities
7.0
The hotel offered useful facilities like a backup generator during power outages and complimentary snacks. However, I didn't utilize many other amenities during my short stay.
Simon
United Kingdom,
October
2024
5.2/10
My stay at Levan Hotel was fantastic! The sparkling clean facilities and comfort made me feel at home. The only downside was that the beach was a bit further than expected, about a 5-10 minute walk. But the friendly staff and beautiful breakfast view certainly made up for that.
Rooms
10.0
I enjoyed my spacious room, which felt newly renovated and came with a mini bar and a comfortable bed. The amenities were impressive for the price.
Service
10.0
The staff was incredibly warm and accommodating, even if their English wasn't perfect. They always greeted me with a smile, which made my stay even better!
Location
8.0
While the hotel isn't on the beach, it was conveniently located on the main street, making it easy to explore and just a short walk to the beach.
Dining
9.0
I had breakfast at the rooftop cafe, where the view was lovely. The variety of Vietnamese dishes along with some western options suited my taste perfectly.
Facilities
9.0
The hotel offered great facilities, including a nice pool and services like laundry and airport shuttles, making my stay comfortable.